Privacy Policy

Effective Date: January 22, 2026

1. Introduction

J&T Painting (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means such as phone calls, text messages, email, or in person.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide Directly

Name, email address, phone number, and mailing address when you contact us, request an estimate, or schedule services
Information about your painting project or service request
Information submitted through website forms, reviews, testimonials, or other communications

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and analytics tools, including:

IP address, browser type, and device information
Pages viewed, time spent on the website, and navigation behavior
Referring website or search terms
General location data (such as city or state)

C. Communication Data

If you contact us by phone, email, or text message, we may retain records of those communications, including voicemails or call recordings, for customer service, quality assurance, and business purposes.

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates
Schedule and perform services
Send confirmations, updates, or administrative messages
Improve our website, services, and marketing efforts
Send promotional messages or service updates (you may opt out at any time)
Comply with legal obligations or protect our legal rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.
Cookies are small data files stored on your device that help us understand user behavior and preferences.
You may disable cookies through your browser settings; however, some website features may not function properly.
We may use third-party analytics tools (such as Google Analytics or Microsoft Clarity) to collect aggregated, non-personal usage data.

5. How We Share Information

We do not sell or rent your personal information.

We may share your information with:

Service Providers: Third-party vendors that assist with website hosting, analytics, scheduling, marketing, or communications
Legal Compliance: When required by law, court order, or to protect our rights or property
Business Transfers: In the event of a merger, sale, or business transfer

All third parties are required to safeguard your information and use it only for authorized purposes.

6. Text Messages and Phone Calls

By providing your phone number, you consent to receive phone calls and text messages from J&T Painting related to scheduling, service updates, or promotions. Standard messaging and data rates may apply.

You may opt out of text messages at any time by replying STOP.

Phone calls may be recorded for quality assurance and training purposes. If you do not wish to be recorded, please do not continue the call.

7. Email Communications

We may send service-related or promotional emails. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, or resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

9. Data Security

We use commercially reasonable safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights, including:
The right to know what personal information we collect and how it is used
The right to request access, correction, or deletion of your information
The right to opt out of certain marketing communications

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing your request.

11. Do Not Track Signals

Our website does not currently respond to “Do Not Track” (DNT) browser signals. However, we comply with applicable privacy laws regarding opt-out requests.

12. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies independently.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

J&T Painting